Question 1

Where do I start?

Accepted Answer

Don’t worry — that’s what we’re here for. Whether you’re starting fresh or scaling up, we’ll ask the right questions to help you choose only what’s necessary. Not sure where to begin? You can book a free 10-minute Quick Connect Call to talk through your goals and get clear direction before committing to anything. No pressure, just clarity.

Question 2

Can I book multiple services together as a package?

Accepted Answer

Absolutely. You can mix and match services like web design, branding, photography, and collateral design to create a fully custom package. We’ll bundle everything into a single, streamlined process to keep your project moving smoothly and efficiently – at a lower cost to you of course.

Question 3

How much input will I have during the process?

Accepted Answer

As much as you’d like. Some clients love being hands-on, giving feedback and collaborating every step of the way. Others prefer to hand us the keys and let us run with it — and that works too. We’ll adapt to your style, keeping things clear, efficient, and aligned with your goals either way.

Question 4

Can I update my website myself after it's launched?

Accepted Answer

Yes! All of our websites are built on user-friendly platforms, and we’ll make sure you have full access along with basic training if you want to manage it yourself. Prefer to stay hands-off? We also offer ongoing web management and updates, so your site stays fresh and functional without lifting a finger.

Question 5

What is the process for getting new website in 14 days?

Accepted Answer

We’ll kick things off by showing you a few layout options designed around the user experience you want your clients to have. Once you choose a direction, we’ll gather your brand details — like what you do, who you serve, and any logos, images, or copy you already have — and get to work customizing every section of your site. Within two weeks, you’ll have a polished, high-impact website built to reflect your brand and drive results.

Visit our Web Design page (https://manage.wix.com/dashboard/1d31c493-1d3d-45db-b2e9-628dc743eebc/wix-faq/edit/158e1db2-7899-4a13-84f4-55abba187fdc#)for a full breakdown of the process.

Question 6

How do I add a new question & answer?

Accepted Answer

To add a new FAQ follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Add a new question & answer 
3. Assign your FAQ to a category 
4. Save and publish.

You can always come back and edit your FAQs.

Question 7

Can I insert an image, video, or GIF in my FAQ?

Accepted Answer

Yes. To add media follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Create a new FAQ or edit an existing one 
3. From the answer text box click on the video, image or GIF icon 
4. Add media from your library and save.

Question 8

How do I edit or remove the 'Frequently Asked Questions' title?

Accepted Answer

You can edit the title from the FAQ 'Settings' tab in the Editor.  
To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

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